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Forum Discussion

DrXtreme's avatar
DrXtreme
Tutor
Dec 11, 2016
Solved

R7300 DST, QOS, Automatically update performance optimization database fails

Is there a setting that I need to change to get the QOS database update to work? When I click "Update Now" to check for new data it returns  "Attempting to connect to Netgear Server. Please Wait..."...
Database could not be downloaded from the NETGEAR server
Installation
QOS Performance Database Update
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Mar 30, 2017

    The latest firmware 1.0.0.52 should fix it.

SlayerBRK's avatar
SlayerBRK
Aspirant
Jan 21, 2017

Same issue, already running firmware version V1.0.0.46_1.0.13 and have done a factory reset.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Jan 23, 2017

    SlayerBRK Check your inbox.

    • wvmd's avatar
      wvmd
      Aspirant
      Jan 24, 2017

      Hi - I am also experiencing this issue.

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Jan 24, 2017

        wvmd I just sent you a PM. 

    • Jorbe's avatar
      Jorbe
      Aspirant
      Mar 19, 2017
      I would like the beta too. Thanks!
      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Mar 20, 2017

        scoobygolfer You can follow the instructions on this link to upload the firmware.

        Once you have uploaded then you may update the QoS database by clicking "Update Now".