NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DrXtreme's avatar
DrXtreme
Tutor
Dec 11, 2016
Solved

R7300 DST, QOS, Automatically update performance optimization database fails

Is there a setting that I need to change to get the QOS database update to work? When I click "Update Now" to check for new data it returns  "Attempting to connect to Netgear Server. Please Wait..."...
Database could not be downloaded from the NETGEAR server
Installation
QOS Performance Database Update
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Mar 30, 2017

    The latest firmware 1.0.0.52 should fix it.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jan 16, 2017

We follow certain procedures in providing the beta firmware. 

I apologize for any inconvenience. Anyhow, I have sent a copy to your inbox. 

dickiepage's avatar
dickiepage
Aspirant
Mar 30, 2017

I have the same problem. Is there a fix?

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Mar 30, 2017

    The latest firmware 1.0.0.52 should fix it.

    • strubinsky's avatar
      strubinsky
      Guide
      Apr 04, 2017

      This version has both the security patch and the update feature implemented, Elaine?

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Apr 04, 2017

        Yes.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Apr 03, 2017

    mfulsom07 Did you try using the latest firmware?

    • mfulsom07's avatar
      mfulsom07
      Aspirant
      Apr 03, 2017

      Yes I downloaded a few minutes ago. It has update thanks for the reply.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Apr 03, 2017

    mfulsom07 You're very welcome. Thank you for the update.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Apr 04, 2017

    Update to the latest firmware 1.0.0.52. 

    • tyaddy's avatar
      tyaddy
      Aspirant
      Apr 04, 2017

      Thank you. Worked like a charm