R7350 and R6300 WiFi is faster than Ethernet

Question

I have a 500mbps plan. I have my R7350 as my Router and it is connected to my R6300 which is set up as an access point with a cat 6 cable. Both give up to the 500 speed on WiFi but when I connect any device to them with Ethernet it only goes up to 300. I am using cat5e and cat6 to connect those devices. I did factory reset the R7350 but the problem is still there. I'm not sure this is normal because Ethernet should always be better than WiFi.

michaelkenward · Answer

The usual boilerplate questions to eliminate some of the more common issues that crop up here.

What firmware version do you have on the devices?

A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware with an app or in the browser interface.

If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?

I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

chickenwing100 · Answer

R7350 is on V1.2.0.92_1.0.1R6300 is on V1.0.2.80_1.0.59Modem Model is ES2251 from spectrum it's just a regular modem, no lan ports on the back

michaelkenward · Answer

They are up to date.
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Have you been through the setup process methodically? Reset each device and restart things in the expected order.
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Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

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You should also check that the cables are good with decent connections.
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Start with the router and sort that out before worrying about the access point.
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How are you testing wired speeds? That is another link in the chain that can cause problems.
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chickenwing100 · Answer

I tried this I unplugged everything everything reconnected fine except my r6300 which is my access point when I plug it back in the power light flashes green(I'm pretty sure it's bricked because it's old). I decided to use the Ethernet cable that connects from router to my PC and I get the full speed so I think it was my access point causing the problem so I will buy a new one.

michaelkenward · Answer

chickenwing100&nbsp;wrote:I tried this I unplugged everything everything reconnected fine except my r6300 which is my access point when I plug it back in the power light flashes green(I'm pretty sure it's bricked because it's old). 
Old doesn't necessarily mean bust. Did you try it with as different power adapter to rule that out? The one on the R7350 should be the same. Check the labels on the devuces and their adapters.
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Have you reset the R6300 and put it back into AP mode? That's best done with the R6300 disconnected from the network and a direct connection to a PC.
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How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
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How do I change my NETGEAR router to AP mode? | Answer | NETGEAR Support
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If the R6300 still plays up, then you may be able to kick it back into action.
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There is more severe, recovery reset, that you could try:
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Press reset for 30 seconds
Keep pressing reset while removing power
Keep pressing reset for another 30 seconds while apply power

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If that fails, you are into TFTP country.
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How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support
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This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that&nbsp;guide you through the process.
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Netgear Blinking Power LED Firmware Fix/Re-Flash Step by Step Guide (WiFi Extenders and Router) - YouTube
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R7350 and R6300 WiFi is faster than Ethernet

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