NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7400 Problem with Readyshare and new Win 11 laptop
I just purchased a new Win11 laptop and can't get it to connect to the drive I have plugged into my router so I can map a drive. I have 3 other computers (2 Win11 and 1 Win10) that see it no problem. I use the little readyshare applet and I get a " Windows has returned an unspecified error." message. I've logged into the router interface using my browser, and in the readyshare section it shows it there. I've tried several combinations of IP address, including how my other computers have it set up, and nothing's worked. I have the latest firmware installed.
It's finally working. After probably 12 hours of doing Google and MS KB searches I gave up and went to Microsoft support. We did some preliminary stuff, and then I gave him control. Watched him check and recheck things that I'd already done for an hour. Finally, he said let's reset the network. Did that through the control panel, and when things booted up, the router showed up via IP, and so did the shared folder. Simply mapped it, and now all is good. I want to say thanks for all the good suggestions here.
12 Replies
To resolve the issue with ReadySHARE on your new Windows 11 laptop, first ensure that *Network Discovery* and *File and Printer Sharing* are enabled in *Settings > Network & Internet > Advanced network settings > Advanced sharing settings*. Next, check if the SMB protocol is enabled by going to *Control Panel > Programs > Turn Windows Features On or Off* and ensuring *SMB 1.0/CIFS File Sharing Support* is checked; restart if needed. Try accessing the drive directly by typing `\\[Router_IP]\readyshare` (e.g., `\\192.168.1.1\readyshare`) in File Explorer, replacing `[Router_IP]` with your router's IP address. If you encounter login issues, clear any saved credentials in *Control Panel > Credential Manager* and re-enter your router username and password. Temporarily disable the Windows Defender Firewall in *Settings > Update & Security > Windows Security > Firewall & network protection* to check if it's blocking the connection. Finally, update your laptop’s network drivers via *Device Manager > Network Adapters*. If these steps don’t work, let me know, and I can guide you through advanced settings like enabling insecure guest logins.
Thanks for the quick reply. I tried all your steps, and it still didn't work. My router's IP is 10.0.0.102 as it's behind an Xfinity gateway. I have the share set up as open access, no credentials needed, and it works that way on my other computers.
ObiRichKanobi wrote:Thanks for the quick reply. I tried all your steps, and it still didn't work. My router's IP is 10.0.0.102 as it's behind an Xfinity gateway. I have the share set up as open access, no credentials needed, and it works that way on my other computers.
Do you have your gateway configured in bridge mode?
In the settings on the Windows computer, do you have your network profile set as private?
It's finally working. After probably 12 hours of doing Google and MS KB searches I gave up and went to Microsoft support. We did some preliminary stuff, and then I gave him control. Watched him check and recheck things that I'd already done for an hour. Finally, he said let's reset the network. Did that through the control panel, and when things booted up, the router showed up via IP, and so did the shared folder. Simply mapped it, and now all is good. I want to say thanks for all the good suggestions here.
Glad you got it working!
Please mark this post as resolved so others can benefit.
