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Forum Discussion
alekr386
Jun 25, 2021Tutor
r7450 not connecting to modem
i bought a nighthawk r7450 from walmart because my other wifi router from out internet service provider (spectrum) was fried by lightning this after noon ive done everything correct on setting it up b...
plemans
Jun 25, 2021Guru - Experienced User
what modem/gateway are you connecting it to?
what model router "went bad"?
- michaelkenwardJun 25, 2021Guru - Experienced User
plemans wrote:
what modem/gateway are you connecting it to?
And did it survive the lightning strike. Does this unnamed modem still work?
- alekr386Jun 25, 2021TutorSpectrum D3.1 eMTA is the modem yes it still works spent 30 minutes on the phone with my isp and they rebooted it multiple times the light come on but when i try connecting the new router the nighthawk to it my isp cannot see that its even connected to it
- plemansJun 25, 2021Guru - Experienced User
If you plug your pc/laptop into the modem, does it work? Thats the more important question than if the ISP can see it.
- alekr386Jun 25, 2021TutorSpectrum D3.1 eMTA is the modem and the router is a spectrum wave 2 i dont know exactly which model because im not home