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R7500 'Limitations' in Access Point Mode (Nighthawk X4 r7500 ac2350, r7500v2)
When Configured in "Access Point Mode" (or when manually configured as a swtich by turning off DHCP), the r7500 has many limitations. A better know example is that the r7500 in "Access Point Mode...
Update: limited failover protection.
Netgear engineers seem to have identified the "problem" and written an updated firware that allows limited failover protection (using the WAN and a LAN port). Awesome, thanks! Now the WAN and LAN ports R7500 should function more like the R7000 while in Access Point Mode ("switch-like" with limited "failover")
It is nice to know that NetGear did get the message and took the issue seriously and fixed it. While it was a bit more painful than necessary to get the feedback through to the design team so they could make the change (I think most customers would have given up long before me), I am confident that NetGear does listen to their customers needs and is committed to getting their products to work in the way their customers need.
Thanks again.
DK
If I understand what is happening in your setup, jvdstoel, when you try to connect your switch downstream of the R7500, the R7500 eventually shuts down.
Router 2 (Gbit)--> [WAN] R7500 [LAN] ---> Switch (GS742T)
Not exactly the same as mine, since my unit works fine when router/gateway is connected via the WAN
Router --> [WAN] R7500 [LAN] ---> Switch
and fails when the router/gateway is connected via a LAN Port with high traffic:
Router --> [LAN] R7500 [LAN] ---> Switch
Comments:
Based on my own discussions with NetGear about the problems I am seeing on my R7500, I suspect you are correct in identifying an error in the R7500 when in Access Point. And it is probably related to the error I am finding when I start running in high traffic through my downstream switch.
Clearly, NetGear's primary concern for Access Point operation is the WiFi, not the LAN ports. (The name "Access Point" describes what is happening with the WiFi, but says nothing about how the LAN ports should operate... and their documentation is silent as well). Quite dissappointing! The Nighthawk line is their flagship line, and for the price they charge you would expect the LAN ports in Access Point mode to work like a fully managed switch (QoS, Dynamic load balancing, aggregate links, etc), or at least like an unmanaged switch. But since their design team obviously gave very little thought to the LAN ports in Access Point mode, the functionality of the LAN ports is sub par on R7500 in Access Point mode (as you will see if you follow my thread).
I would guess that as the traffic increases (or perhaps it is only certian kinds of traffic), the wired features of the R7500 are unable to keep up, and that is causing both of our problems. I'm hoping the firmware update they gave me addresses the problem, but I'm out of time for the moment on troubleshooting and won't get back to this for a few months. I hope you are able to get somewhere.
You will have to contact NetGear directly for the firmware upgrade they provided me. I am not sure it solves either of our problem, but at least they tried. And if it doesn't, I'm relatively sure they will take the feedback and try again.
>> Not exactly the same as mine, since my unit works fine when router/gateway is connected via the WAN
Router --> [WAN] R7500 [LAN] ---> Switch
This works in my situation as well.
This situation fails:
Router --> [WAN] R7500 [LAN] ---> Switch (works fine)
R7500 [WIFI] (fails)
To be more precise:
- the wifi connection remains operating (as my wifi client, mobile phone for example indicates the connection remains available).
- their is no data traffic between the wifi client and the internet after some time (I think WIFI data traffic stops when LAN data traffic starts).
- the Netgear logging reports a wifi security issue (so points you towards a wrong conclusion).
- there are no problems with the LAN devices.
- the problem can be cleared by saving the WIFI settings (after which the problem comes back some time later).
- my conclusion: software bug in R7500.