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jtizzle247's avatar
jtizzle247
Aspirant
Sep 04, 2021
Solved

R7500v2 wireless working wired is not

Hello all,

A couple days ago all of my wired connections stopped working.  Wireless is working fine.  I use all 4 ports on my router and none of them can connect to the internet.  The lights are blinking constant white with the exception of 1 orange, but that is because that connected device is off. 

 

*I have restarted the modem and router.

*Factory reset the router.

 

What am I missing here?  

I apprieciate the help,

-J

 

 

 

 

18 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    jtizzle247 wrote:

    I use all 4 ports on my router and none of them can connect to the internet.  The lights are blinking constant white with the exception of 1 orange, but that is because that connected device is off. 

     


    It may be that the LAN ports are connected to the Internet – that's why the lights are flashing – but there is a problem with the devices at the other end of the LAN cables.

     

    What are those devices?

    • jtizzle247's avatar
      jtizzle247
      Aspirant

      Thank you for responding.

       

      3 desktops and a TV.  They all stopped working at the same time via ethernet.  1 of the desktops and the TV have wireless capability and connect to the router fine.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        jtizzle247 wrote:

        Thank you for responding.

         

        3 desktops and a TV.  They all stopped working at the same time via ethernet. 


        What do the desktops say when you try to connect?

         

        Windows can be picky about connecting to "new" networks. But it usually throws an error of some sort to warn you.

         

        Tried running the TV through its setup process?