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Forum Discussion
m0a0k0s
Jan 27, 2017Aspirant
R7800 5ghz disappearing for a short time
R7800 randomly drops the 5ghz band and restore it back. "Select wifi network" window appears on my iPad 4 (ios 9.3.5), but when I choose "cancel" button it immediately reconnect to wifi network and ...
- Mar 05, 2017
Hi m0a0k0s,
If that is the case, this means the router is working fine and it has something to do the devices that does not stay connected to 5Ghz. You might want to update the iOS version or contact Apple.
JamesGL
Mar 01, 2017NETGEAR Employee Retired
Hi m0a0k0s,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
m0a0k0s
Mar 03, 2017Aspirant
Hello. I’ve cheked log records and there are no records with “WLAN access rejected”, except today when I came here. This error appears only for iPad4, iPhone constantly switches to 2.4ghz but there are no messages in the log. Other devices that connected to router are iPod Touch (iOS7), iPad Air 2 (iOS 10), appleTV, smart tv, notebook. No errors in log. All configured to use single band, so no switching. It seems that iPad Air 2 doesn’t have this problem, at least no "Select wifi network" message and no errors, but different iOS version.