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esheyw's avatar
esheyw
Follower
Aug 29, 2021

R7800 cannot hit the tftp window

I have been trying to tftp new firmware to my r7800, and I simply cannot get it to do anything but connect request failed on me. I am plugged in via Ethernet, I have a static up set on the uploading computer. I started with the exact advice per the KB article, set my pc to 192.168.1.10, waited for the power light to flash 10 times, hit enter on the command line (tftp -i 192.168.1.1 put firmware.img). Beyond that I have tried basically every combination of:
- Lan ports 1 or 4
- forced IP as 192.168.1.2, 192.168.1.3, 192.168.1.10
- starting the tftp command as soon as the orange power light goes on, or as soon as it starts blinking white, or after several blinks, or after half an hour of sitting there blinking.
-windows 10 built in tftp, windows 7 built in tftp, tftpd32 *and* 64

As long as the power light is blinking it seems to be in recovery mode. Pings timeout, but I am connected to it as my gateway, and get whatever IP I've set.

So what am I missing? What am I doing wrong. I have tried this on two different r7800s at this point, same problem. The GUI firmware updater also errors out, and the auto-updater is not an option in this case. I would really love someone to tell me the obvious thing I'm missing here, lol. Any help appreciated.

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    tftp is sensitive to timings. it has about a 10 second window that it works. (sadly).

    try it during different steps in the process. And I've seen it take a couple times to work. 

     

    the only other option I'd try would be nmrpflash. I've had luck with that when tftp wouldn't work. 

     

    https://github.com/jclehner/nmrpflash

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    As plemans says, TFTP is sensitive.

     

    TFTP isn't the easiest operation, so if you are forced to use it try a web search for videos that guide you through the process.

     

    For example:



    Different device, but the approach is the same.