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Dna316's avatar
Dna316
Aspirant
Jan 29, 2022

r7800 fw 1.0.2.90 update now won’t connect to the internet

Last night I backed up my router. Then updated the routers firmare to the latest. 1.0.2.90. Now the router is not connected to the internet.
Lan seems fine but no internet.
I tried reverting to the last backup and it seems to perform the operation fine but does not revert back to the previous firmware version.
I do t want to reset the whole thing if I don’t have to. Any help

13 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Try powering off the modem/gateway and the router for 2 minutes. 

    then power the modem back on and leave it for 2 minutes. 

    then power the router back on.