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jbusch223's avatar
jbusch223
Follower
Oct 29, 2019
Solved

R7800 how to turn power save features off?

We have a new r7800. There is evidently a power saving feature that turns off the Ethernet ports when there is no activity, and the router must be restarted (or the power button pressed) to activate them. We want to turn that feature off, but can't find it in the console.  Any help appreciated.  Thanks!


  • jbusch223 wrote:

    We have a new r7800. There is evidently a power saving feature that turns off the Ethernet ports when there is no activity, and the router must be restarted (or the power button pressed) to activate them.

     


    I have seen no sign of this behaviour on my R7800. However, I do know that Windows, for example, has settings that turn off things to save power. Control of that is in Windows itself.

     

    Then again, we don't know anything about what is going on at your end to suggest to you that the R7800 is responsible for whatever it is that you see.

2 Replies

  • > [...] There is evidently a power saving feature that turns off the
    > Ethernet ports when there is no activity, and the router must be
    > restarted (or the power button pressed) to activate them. [...]

     

       No, "evidently" you have some kind of problem, but that's hardly
    evidence of some "a power saving feature" which, I'd guess, is not
    mentioned in the documentation of the router.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual.  Read.  Look for anything like
    what you suspect.  Then look for "Troubleshoot".

     

    > [...] We want to turn that feature off, but can't find it in the
    > console. [...]

     

       That could be explained easily if there were no such "feature".

     

    > [...] Any help appreciated. [...]


       You first?  Firmware version?  Actual symptoms?  How did you
    determine that the (LAN?) Ethernet ports have been turned off?  As
    usual, showing actual actions (commands) with their actual results
    (error messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

       What about wireless connections?


       To what is the WAN/Internet port of the R7800 connected?  How do you
    know that that device is working?

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    jbusch223 wrote:

    We have a new r7800. There is evidently a power saving feature that turns off the Ethernet ports when there is no activity, and the router must be restarted (or the power button pressed) to activate them.

     


    I have seen no sign of this behaviour on my R7800. However, I do know that Windows, for example, has settings that turn off things to save power. Control of that is in Windows itself.

     

    Then again, we don't know anything about what is going on at your end to suggest to you that the R7800 is responsible for whatever it is that you see.