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Forum Discussion
Otch
Dec 27, 2025Aspirant
R7800: Reset password text gets automatically changed (MAC)
Hello, I own an R7800 and recently my admin password was not accepted. I have reset all parameters using a safe password from apple password manger and confirmed the security answers for the passwo...
Otch
Dec 27, 2025Aspirant
Hello what do you mean? 30 seconds reset nothing and. 30 again?
StephenB
Dec 27, 2025Guru - Experienced User
Otch wrote:Hello what do you mean? 30 seconds reset nothing and. 30 again?
- With the router plugged in and powered on, depress the reset button for 30 seconds.
- While still holding down the button, unplug the router from its power source for another 30 seconds.
- With the reset button still held down, turn the power back on and hold for another 30 seconds.
- OtchDec 29, 2025Aspirant
Hello StephenB , the answer is nothing happens. It behaves like with a normal reset. The LED of the ports are working normaly and the power LED blinks slowly no other lights are ON and everything is blocked, internet access etc. And I can't access to the routerlogin page. However the most intriguing issue to me is the change of the password over the browser.. any idea on how this can happen?
- StephenBDec 29, 2025Guru - Experienced User
Otch wrote:
the answer is nothing happens. It behaves like with a normal reset. The LED of the ports are working normaly and the power LED blinks slowly no other lights are ON
This is the next step:
- https://kb.netgear.com/000059633/How-do-I-upload-firmware-to-my-NETGEAR-router-using-a-TFTP-client-on-Microsoft-Windows
- OtchDec 29, 2025Aspirant
Thanks I will try. However I updated the firmware about 1 month ago and I don't think this model has got any new version.