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Geordie's avatar
Geordie
Tutor
Aug 31, 2022

R7800 USB Reset Readyshare

I have two USB drives shared off my R7800 (Firmware Version V1.0.2.90) on 3 PCs running fully updated Windows 10 as T: and U: I need to switch out the T: drive for a larger one, identical to the other one. I have delete the network folder on that drive and safely removed it via the GUI.

 

When I plug the replacement drive in, nothing happens, no drive activity and the only option to create network folder on the U: drive.

I have tried factory resets, even 30/30/30 and older firmware version, but nothing will let me access the replacement drive.

 

How do I reset Readyshare to let me do this? Is the configuration somewhere within the router that does not get reset, or is Windows somehow updating it from some obscure registry setting?

 

I have remapped the T: drive in Windows as M:, but it does not show up in file explorer; in fact, I can map another letter N: to that same share. I can use M: successfully form windows or in explorer by \\M\, it just doesn't show up in the lefthand window.

 

Any insight appreciated

4 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Sep 01, 2022
    Geordie wrote:

     

    How do I reset Readyshare to let me do this? Is the configuration somewhere within the router that does not get reset, or is Windows somehow updating it from some obscure registry setting?

     

     

    You shouldn't need to mess around with anything. I have an R7800 with an ever changing roster if USB drives.

     

    All I do is to go into USB Storage (Basic Settings) and Safely Remove USB Device.

     

    Before going mad, I would check that the USB drives are compatible.

     

    ReadySHARE USB Drives Compatibility List | Answer | NETGEAR Support

     

    That list is hopelessly wrong and out of date.

     

    For example there is no mention of the 8TB Seagate Backup Plus Drive that I use. The neat thing about that one is that it has two more USB ports that also work in ReadySHARE. So I have four USB drives on an R7800.

     

    Is your drive in there?

     

    • Geordie's avatar
      Geordie
      Tutor
      Sep 01, 2022

      Michael,

       

      Drives are identical WD WEBWLG010HBK 10TB drives, not on the list; the one that has been attached since 2019 has worked perfectly for daily access for media with the occasional unplug/plug. If I unplug it, it recognizes it as soon as I plug it back in; similar for the older 8TB that I am trying to replace with the 10TB. I have done the "Safely remove USB device" several times, and that's been fine.

       

      I need to isolate it from my PC in case that is causing the problem; maybe Windows is telling it what the mapped drives were. I will try it with a laptop attached and see what happens.

       

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Sep 01, 2022
        Geordie wrote:

         

        Drives are identical WD WEBWLG010HBK 10TB drives, not on the list; the one that has been attached since 2019 has worked perfectly for daily access for media with the occasional unplug/plug.

         

        Sort of conforms that it will work. That detail was not in your first message.

         


        ...maybe Windows is telling it what the mapped drives were.

         

        If in doubt, I always look in to Windows. But that you have two identical drives is odd. It won't be the old SMB issue.