NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RedSevens
May 25, 2021Guide
R7900P - Upgraded Internet Package - Wifi Barely Improved or Same
Hi,
I have scoured the net trying to find a solution, but there seems to be no common solution. I upgraded my speed from 100/5 Mbps to now 400/10 Mbps. Did this yesterday.
For a while my speed was the same. After working with Xfinity, they said the tech forgot to push a file to my modem (i don't now; just saying what I was told). So the new tech pushed it through and then the speed increased to 470/12 Mbps... only if I'm connected with a cable.
The speed I'm getting on wifi is about 100 to 150 Mbps (and I am literally right next to the router while doing this testing.... regular use does not have me this close). Before the upgrade I was getting about 110-115 Mbps.
I have done many hard resets, power cycles, reflashed the current firmware, disabled QoS (enabled and disabled it a few times, even after having it do a speed test and saving, then disabling it), uncheckmarked the WMM, enabled MIMO, enabled beam forming, cursed a lot, and nothing is working.
Is there something I'm missing doing? I am getting less than half the download speed that my hard wired connection is getting (470 vs around 110 to 150 Mbps).
I know I have had firmware issues with this router in the past (has been a while though). I have been able to work and fix past issues but this I just cannot figure out.
Help would be appreciated.
Thank you!
so your wired device is getting full speed.
you didn't list much specs for the testing devices.
What actual phone is it?
What wireless chip is in the laptops you're testing in? (a 1x1 wireless card will perform at half the speed a 2x2 will)
If you're going to try a different firmware, the one I'd recommend for that router would be 1.4.1.42
Its the version prior to netgear armor.
10 Replies
- plemansGuru - Experienced User
Are you testing over the 2.4ghz or the 5ghz?
Try disabling smart connect and test the 5ghz channels.
what device are you speedtesting on?
What website are you using for testing?
- Hi Plemans,
Thank you for taking time to help!
Are you testing over the 2.4ghz or the 5ghz?
(Both. The 1 of 2.4 GHz bands and 2 of 5 GHz. The 5 GHz bands are getting the 100-150, but the 2.4 has been insanely bad even before the upgrade at about 35 GHz and that started about a year ago. The area I'm in got really congested with people using 2.4 GHz so I pretty much abandoned that one)
Try disabling smart connect and test the 5ghz channels.
(I'm not a fan of smart connect so that is always disabled... had so many problems with that early when I bought the router in early 2018)
what device are you speedtesting on?
(Speed test have been done on my cell phone and 2 different laptops, within about 4 ft from the router... not my usual distance but I try to test near routers to just make sure I have gotten rid of distance as a factor)
What website are you using for testing?
(various such as the Speedtest.Xfinity.com speed test site, fast com, and Ookla. My prior ISP package was 120 Mbps and my wifi speed on 5 GHz was about 112... But as of yesterday I upgraded to 400... And my speed is often hitting the same range of around 110 or rarely close to 150...)- plemansGuru - Experienced User
What actual modem do you have?
What firmware version are you on?
Try this.
Factory reset the router 1 more time. During the reinstall, leave everything at the defaults.
Once installed, test the hardwired speeds and then the 5ghz speeds.
Report back what they are.