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jody923's avatar
jody923
Follower
Feb 17, 2021

R7900P stops working

Began having streaming issues last night. This morning the internet and wifi would drop out. Works for a while after rebooting then craps out. Have tried rebooting, power cycling, hard power cycling, and even a new system setup. It's not the modem since it's currently hardlined into my computer working no problem.

 

Is it time for a new router or can I fix it?

3 Replies

  • antinode's avatar
    antinode
    Guru
    Feb 17, 2021

    > [...] craps out. [...]

     

       Not a very useful description of anything.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for the
    LED descriptions and "Troubleshoot"?

     

    > [...] It's not the modem [...]

     

       What, exactly, is your (unspecified) "the modem"?

     

    > [...] it's currently hardlined into my computer working no problem.

     

       Instead of the router?  In addition to the router?  What, exactly, is
    connected to what, exactly?

  • mmd2006's avatar
    mmd2006
    Tutor
    Feb 25, 2021

    I can't tell from your description if the router is dropping the wifi only or is the whole thing including hardwire dieing.  My router was dropping the wifi every few minutes (or less!!!).  While it came back quickly, the lack of continuity made connecting and reconnecting smart devices difficult.  I tried lots of stuff such as ensuring I have the latest update, moving to uncluttered channels, changing Fragmentation Length and CTS/RTS Threshold, trying to prevent IP address conflicts by reserving addresses, etc.  What seems to have fixed it is turning off Smart Connect.  Apparently, its not too smart.and even disrupts the Guest wifi.

     

    A serious firmware update is needed to fix it.