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Forum Discussion

SacTech_gb's avatar
Dec 16, 2022

R7960P

Just paid my Comcast cable bill last night after they turned me down service wise. Everything came back up but my router's radios are off....rebooted router but still no go...wondering if burned out, bought this router 06/06/2019...so a little over 2.5 years. I also just had Comcast upgrade my cable modem wondering if the higher speed burned out my router or do I just need to check the configurations. Time to hook up the direct connection to my laptop??

What do you think??

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    SacTech_gb wrote:
    Everything came back up but my router's radios are off....

    What do the LEDs on the router look like?

     

    Have you tried pressing the WiFi on/off button on the front of the router?

  • plemans's avatar
    plemans
    Guru - Experienced User

    Do wired devices work? 

    What modem/gateway is it connected to? 

    LIke michaelkenward says, did the wifi on/off button get hit? Did you try pushing and holding it for 2 seconds.