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R8000 firmware update takes ages or has crashed? No amber blinking power.
I updated the firmware of my Netgear R8000 as always in the control panel. It started with updating and dowloading. But after a minute or so, it lost connection to the control panel.
A reboot or something, so I thought. So I was refreshing, but there was no connection possible to the router address. But I still had a working internet connection. So went on with doing what I did.
After a half an hour or so, the internet connection was lost. And not long after that, the WiFi also. It still sends out the Wifi network, since I can see then. But it won't connect. It now has been an hour. But I still can't connect to the router. And I'm afraid to reset or turn of the power. Becaue maybe it is still working on the dirmware update? I don't want to wreck it.
But it doesnt' have a (amber) blinking power light. I don't have a windows computer (all Mac here and therefore also no ethernet connection).
What could be wrong? And what to do?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.A factory reset maybe needed...
3 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.A factory reset maybe needed...
I don't know the exact firmware version. I think it went from the 58 to the 76 version. But that is something I hopefully remembered correct. And I can't look it up right now.
I don't have an ISP modem in between the router. I have a fibre connection which is connected via a media converter to a managed swich, which separates the VLAN with the internet.
And haven't powered off. Since I was afraid I would corrupt the firmware update? But I will try then....
[Edit} It was the solution eventually. Thank you very much FURRYe38. I was hesitative to try, because of the firmware update.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡