NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R8000 GUI does not let you save password
When I access the router web pages from my laptop it right away brings me to a change admin password page. I fill the form out, and there is no save button, but if I go to second password field, and hit return, the page disappears. But the next time I access the router, the old default password is still there.
So I tried it from my Mac Studio. It displays an accept button at the top. This saves the password.
I can use it to log in then, but right away it brings me to the "your password is insecure" page.
Something is broken with the latest firmware.
5 Replies
What FW is loaded?
What browser are you using?
Happens with different browsers?
Has a factory reset and setup from scratch been performed since last FW upate? Walk thru the setup wizard and write down important information for safe keeping?
I used Microsoft Edge on laptop and Firefox on Mac.
Are you meeting all the minimum requirements?
If not, it'll keep asking you to change it.
10 characters
at least one special character, one number, one upper case, one lower case
YES! all the boxes are checked. And the new password (done on Mac) works. But it then takes me to the change password screen and I cannot get to the admin GUI.
