NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R8000 HOW DO I ROLLBACK THE FIRMWARE VERSION??
Hello...
After downloading the current firmware version (1.0.4.76) I keep getting the SITE CANNOT BE REACHED error, although it will take me to the site eventually after 15-30 seconds or so (this is getting rather annoying!) I thought I saw a post some time ago stating that the solution was to "rollback" to firmware version 1.0.4.68. So how do I do that when I cannot find that firmware version on the Netgear site??
9 Replies
go to the support site.
https://www.netgear.com/support/product/r8000
Click on downloads.
Then click on "+view previous versions"
that'll have the older versions.
simply download it, extract it, then follow the manual firmware update process.
One thing to try prior to downgrading is enable IPv6. See if that helps .
I know this is too late to help the OP, but...
I ran into the same problem. Some firmware update completely screwed up my R8000 router that had been working fine. I was ready to throw it in the trash. Every device on the network was having problems getting to sites. Bypassing the router's DNS by using VPN told me that it was the router, not the PC. I tried different DNS settings on the router but that didn't help. This is a Netgear problem that should have been resolved already. I'm not impressed.
Anyhow, what finally worked for me was to go to the IPv6 screen and set it to "Auto Detect". When I did that it set it to "Pass Through". So far, after a couple days I've had no connection problems.
Can you please let me know how to check the IPv6 settings? I don't see this anywhere in the router settings... hoping this would be a simple fix rather than needing to rollback the firmware (which I have no experience doing.....)
Under Advanced Tab/Advanced Settings/IPv6. I believe just enable Auto and apply the change. Reboot both ISP modem/ONT and router.
saucyboss wrote:
Can you please let me know how to check the IPv6 settings? I don't see this anywhere in the router settings... hoping this would be a simple fix rather than needing to rollback the firmware (which I have no experience doing.....)
