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Forum Discussion
Alvim
May 21, 2017Aspirant
R8000 Incredible in the beginning, completely disappointing 4 months later
Hello. I'm about to buy a R8000 however I really resistant due to Amazon reviews. Have Netgear fixed issued.by customer below? "When I first hooked up this router I was frankly surprised at how we...
- May 22, 2017that makes sense Mike!
from the 1 star reviews I read any of.them had issue resolved.
Anyway..I going to buy r8000 and look for additional warranty
thank you !!!
michaelkenward
May 22, 2017Guru - Experienced User
Remember, for every bad review, there are dozens of people who have no problems and never write about it.
Also, the first users don't return to tell you if new firmware has fixed their problems.
When looking at review sites, I try to check the profile. If there are many more ***** reviews than * reviews, I take that into account.
If it is the other way round I run a mile.
In the case of something like this, I would see if people using the same ISP have reported back, on a customer forum, for example.
And check around this forum for comments. Here too you will see mostly problems – that's what this place is for – but do they get fixed?