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highon2str's avatar
Jul 21, 2020
Solved

R8000 Nighthawk X6 - 5Ghz drops out after V1.0.4.52_10.1.67 firmware upgrade

Recently upgraded from V1.0.4.46 to V1.0.4.52_10.1.67 and now my 5GHz band drops completely on all devices. 2.4GHz still works. I have to either reboot the router or disable/enable both 5GHz wifi radios to get the 5GHz network back on.

 

Just wondering who else has the same issue and is it worth rolling back to a more stable fw version, or if I should just roll back to V1.0.4.46 which I've not had issues with?

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

     If there's a problem after a firmware upgrade, a factory reset and manual reinstall sometimes fixes the issues. I'd start with that and if it doesn't work, you can roll the firmware back to the earlier version. 

    Btw, there's also a .56 hotfix out. maybe install that, then try the factory reset/reinstall option. I'd recommend any firmware changes be done over a hardwired connection. 

    https://www.netgear.com/support/product/r8000.aspx