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Forum Discussion
VenezuelaDan
Aug 24, 2017Star
R8000 QOS Performance Optimization Database Not Updating
Hello, Whenever I try to update the Performance Optimization Database in the QoS, it says that it hasn't been updated, despite it from the end of 2015 (version 1.80,1.0.26 from 12/28/2015). My ro...
- Dec 29, 2017
Hi All,
QoS database will be updated in upcoming firmware release.
ElaineM
Aug 28, 2017NETGEAR Employee Retired
Welcome to the community, VenezuelaDan
We do not have a timeline as to when it will be updated but as of this writing there's no updated version of the QoS database.
VenezuelaDan
Aug 29, 2017Star
ElaineM, thank you for replying to my question.
I was able to get a picture of my parent's router QoS Setup screen. Their R7000 has a much newer Performance Optimization Database, with a release date of 2017/07/23 (please see attached picture). What I don't understand is why their lower-end router (don't get me wrong, it's a very capable router, which I gave them to solve *their* network and wireless issues) has a newer QoS Performance Optimization Database than the higher-end router that used to be the top of the line router when they were both available.
R7000 QoS Database Version
It just seems odd. I don't know how much of a difference there would have to be between the QoS Performance Optimization Database between the R7000 & R8000, but it's odd that one is being updated fairly regularly it looks like, while the other has been languishing for longer than a year and a half.
Please advise on this, I would appreciate any insight you could give me.
Thank you for your help.
- VenezuelaDanSep 07, 2017Star
Any updates would be appreciated.
Thank you.
- CyberTriSep 18, 2017ApprenticeThey are ignoring this issue. Same here for me. Same issue. Same model. They took forever to get a working version of the QOS on their flagship X10 (R9000) and even then, from what I understand, Netgear QOS doesnt restrain or lower traffic to the devices listed as lower priority during heavy loads, instead it practically severs that data continuously, then floods the highest device with way more bandwidth than mostly needed continiously. What kind a fake QOS is that?
If this is wrong I retract, but it is bizarre how a company this big can throw devices into the market unprepared for prime time (as a flagship with NO QOS) then ignore a recent previous flagship, and somehow update a model (x4,x6) from years ago instead.
Seems to me if we want premium options and real service we have to buy a R9000 (x10)... or just leave Netgear for Asus. I'm getting tired of them not really caring about the customers. Just about sales. - ElaineMSep 22, 2017NETGEAR Employee Retired
Our engineers will be releasing an updated QoS database soon.
There's no ETA but we will definitely inform the community once it's out.
- VenezuelaDanSep 27, 2017Star
Thank you for your help on this.