R8000 QOS Performance Optimization Database Not Updating

It is embarrasing that the so-called Dynamic QOS Optimization DataBase has not been updated AT ALL for TWO YEARS!!  This shows a massive lack of engineering support for a very expensive WiFi Router and a mistake on my part for purchasing it.  If Netgear wants to be a reputable industry leader for the consumer WiFi market, funding MUST be allocated for Netgear engineering services to maintain the daily operational effectiveness in the world of streaming video, etc.  I am very disappointed in my purchase due to the lack of Netgear engineering support.