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Forum Discussion
mabrodb
Jan 26, 2017Aspirant
R8000 ReadySHARE stopped finding plugged in Seagate SRD00F2 external HD
Plugged in new 5TB Seagate external HD (model SRD00F2) and initially ReadySHARE found device and let me backup files via ReadySHARE Vault. Went back after 15 minutes and HD was now shownig as not a...
- Feb 04, 2017
I plugged drive directly into PC and it found the drive and folders without issue.
I reset netgear router. I plugged drive back into usb 3 port and readyshare shows the drive again.
StephenB
Jan 27, 2017Guru - Experienced User
Did you try plugging the drive into a PC and see if you could access the contents that way?
This is an SMR drive, which has some unusual properties (especially when you write to it). https://en.wikipedia.org/wiki/Shingled_magnetic_recording
- mabrodbFeb 04, 2017Aspirant
I plugged drive directly into PC and it found the drive and folders without issue.
I reset netgear router. I plugged drive back into usb 3 port and readyshare shows the drive again.