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R8000 USB 3.0 No Disk
Just purchased X6S AC4000. Download latest firmware and set everything up. Then, plugged in my WD Passport 4TB external drive to the 3.0 USB and the drive is not found. When I tried to set it up in Re...
Called support. They had me insert a flash drive into the USB 3.0 and it was recognized. I then plugged in the WD 4TB HD back into the USB 3.0 and it worked. Go figure.
Those portable drives pull power from the USB port. Do not work in all routers and even can work in one port and not the other. Try the USB 2.0 port, might work there. In general, drives should be external desktops, not portable ones.
Also possible when the drive was removed from the R7000 it got 'damaged' to a minor extent. Since it works on a PC, take it back there and run CHKDKS /F on the drive as it might find a problem, fix it, and then it would work.
Already tried the USB 2.0 and got the same 'No Disk.' I have already scanned the drive and have found no problems on two differenct PCs. I will also try the 'run CHKDKS /F' suggestion. That said, there are numerous complaints about this issue. I am running out of patience and plan to return the router if I cannot fix it quickly.
Thanks you for the recommendations.