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Forum Discussion
RRSS
Jul 14, 2023Tutor
R8000 usb storage access
I am setting up a new Win11 Home machine and cannot access the usb storage connected to the router. In Windows Explorer I click on Network/R8000 (Gateway) and see the attached error in image. The weird thing is the same thing happens on a different Win10 Pro machine, but I already have the usb storage drive mapped. I can click the drive letter and access the contents with no problem on that machine. Searching that error number relates to a Windows Update issue, but troubleshooting it does not solve the issue. Thanks in advance
michaelkenward wrote:One thing I have found is that in its own inimitable way Windows doesn't always populate the network. However, if I point explorer at \\READYSHARE, it comes to life.
This allowed "USB_Storage" to show up in Explorer and I was able to map it. Thank you for the help! It's crazy that ReadyShare just didn't show up under Network by itself
9 Replies
- michaelkenwardGuru - Experienced User
- RRSSTutor
I did, but was hoping there was another solution rather than opening myself up to a vulnerability. After reading more into the thread, that issue seems to be related to TV sets accessing the usb storage. My issue is Windows itself cannot access it. And like I mentioned, I have 1 machine that was already mapped and works fine.
- michaelkenwardGuru - Experienced User
RRSS wrote:
I did, but was hoping there was another solution rather than opening myself up to a vulnerability.
Pity you didn't mention that.
After reading more into the thread, that issue seems to be related to TV sets accessing the usb storage.What does that mean? Where did these TV sets suddenly come from?
This issue seems to be a bit different from the subject "usb storage access".
Anything else you haven't told us?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
- RRSSTutor
Sure wasn't expecting vitriol, but anyways...
I am using current firmware V1.0.4.84_10.1.84
Below the solution post made by SPUBOL there are people (JimmyJohnson, SayMyName) that mention this solution fixed a problem with their smart tvs not being able to access the usb storage. I also experienced this problem on my smart tv years ago and could no longer use Readyshare DLNA after Netgear removed the feature a while back. I am now using VLC app on the tv. It works. This is not what I am posting about today, so I wasn't sure if that solution was applicable.
The modem in front is only a modem.
As stated, I am having problems mapping the usb storage drive in Windows 11, getting the error in the image above when I click on Network->R8000 (Gateway) in Windows Explorer. I have the drive mapped on the old Win10 machine, so I am not sure if the issue came about after I mapped the drive on that machine.
- michaelkenwardGuru - Experienced User
RRSS wrote:
Sure wasn't expecting vitriol, but anyways...
You didn't get anyway. Merely a request for better information.
One recent issue that has hit ReadySHARE is the death of ReadyCLOUD.
Support for ReadyCLOUD feature ends spring 2023 | Answer | NETGEAR Support
I have ReadySHARE USB showing on my equivalent to a smart TV. To do that I have to put an app on the Firestick I use to manage the "TV".
But the TV thing is probably a diversion from your quest to get the USB drive to show in Windows 11.
That works fine here. But I have SMB1 enabled.
One thing I have found is that in its own inimitable way Windows doesn't always populate the network. However, if I point explorer at \\READYSHARE, it comes to life.
I'm puzzled by the earlier reference to:
In Windows Explorer I click on Network/R8000 (Gateway) and see the attached error in image.
If you mean Network Infrastructure that is not designed to get you to USB storage. Here at least, it takes me to routerlogin.net so that I can sigh into the browser graphical user interface (GUI).
That seems to be what your PC is trying to do. Although it seems to be looking for an https link, which isn't what Netgear delivers. (You can force that in some routers, but it is a bad idea that breaks other things.)
That looks like Chrome. Have you tried a different browser? Browsers are gettimg increasingly paranoid and will block "suspect" sites, including routerlogin.
It might be worth sorting that out and the USB may also play ball.
One thing that is always worth checking in Windows is the nature of the network connection. Is it Private or Public?
Windows likes to protect us from new networks that might be evil. In reality, it often shuts us out of safe networks.
You could tell Windows that you are on a "private network".
- Settings
- Properties
- Network and Internet
- Ethernet
- Properties
- Network profile type
- Private network
This has worked for me and others in the same boat. It is also suggested here regularly.
This may all be irrelevant, but I am working on the basis of the details you have provided.
- RRSSTutor
Thank you for the input and information. Yes, I was trying to get "USB_Storage" to show up in Windows Explorer so I could map it. In the past clicking on the R8000 (Gateway) in Network Infrastructure would achieve this, You mention ReadyCloud and I see that the service ended on April 4, 2023. It seems likely that this is the problem and I must have mapped it on my Win10 machine prior to that date.
Both machines are connected to the Private network. The Win10 machine uses Chrome and the Win11 machine uses Firefox with the error showing in both machines.