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Forum Discussion
Gutie-850
Nov 19, 2018Aspirant
R8000 X6 Nighthawk “Problem Detecting the Internet Connection” during setup loop
I recently replaced a Cox router with a Netgear router. I have installed and connected it with my modem and as I connect to the Ethernet and WiFi (does not give internet), the pop up for routerlogin.n...
- Nov 20, 2018
What modem sits in front of this router?
It is hard to read your solid slab of text, so I can't tell if you have started everything in the right order.
Be sure to restart your network in this sequence:- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
When changing something on your network, it can also help to reset the modem and the router.
michaelkenward
Nov 20, 2018Guru - Experienced User
What modem sits in front of this router?
It is hard to read your solid slab of text, so I can't tell if you have started everything in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
When changing something on your network, it can also help to reset the modem and the router.