R8000P — Nighthawk X6S AC4000 Tri Band WiFi Router

Question

Hi all&nbsp;This router doesn't want to connect through PPPoEThis is the third Netgear router with the same problemAs a standard cable router works great, but doesn't want to conect through PPPoEIs enybody there that can hel ???

ionhirsch · Answer

I am connected straight to the media converter.

ISP router connects easily, but not the Netgear

It happen the same thing with the other Netgear router back home in Romania

no PPPoE

I will re check the login details again to be sure

ionhirsch · Answer

Tried IPV6 as wellNo mater what I do, just doesn't want to connect on PPPoEOther routers are working fineI liked Netgear routers very much, but now I'm very disapointed........

plemans · Answer

What device are you connecting it to?&nbsp;
Did you check with your isp? many people on here use PPPoE without issues

plemans · Answer

What media converter/gateway are you plugging it into?&nbsp;
Have you checked with your ISP? Some require you to use their device.&nbsp;
Usually there's a workaround if thats the case but it usually involves a bit of research about your isp/gateway to figure out exactly what steps are needed

ionhirsch · Answer

Is a standard fibre to ethernet converterMy ISP doesn'r require to use their router, which is not badI also checed the credentials and are OKNetgear is the only one type of router that I have these problemsHere are the settings :&nbsp;Connection detailsConnection Type: 1Gb/s Ethernet WAN connection to the ONT (CAT5e/6 cable required)Authentication Type: PPPoEPPPoE Encryption: PAP [sometimes not needed] (not available on router)PPPoE service name: [leave blank]PPPoE username: view in customer portalPPPoE password: view in customer portalMTU 1500 Bytes: [sometimes not needed] (although you may need 1492 Bytes.)Assigned IP addresses (Your public IPv4, DNS, default gateway): Your public IPv4 can be viewed in customer portal.&nbsp;PPPoE should automatically assign your public IPv4, DNS, default gateway IPs.&nbsp;If you need to enter our DNS servers manually, they are:Primary DNS: 37.48.224.26Secondary DNS: 185.102.149.13These DNS servers are only accessible form within the Giganet network.VLAN ID: Openreach Full Fibre: untagged/ not applicable. CityFibre Full Fibre: 911(setting not available on router)

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R8000P — Nighthawk X6S AC4000 Tri Band WiFi Router

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