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Forum Discussion
ionhirsch
Sep 19, 2022Guide
R8000P — Nighthawk X6S AC4000 Tri Band WiFi Router
Hi all This router doesn't want to connect through PPPoE This is the third Netgear router with the same problem As a standard cable router works great, but doesn't want to conect through PPPoE ...
plemans
Sep 19, 2022Guru - Experienced User
I was searching the forums to see if there was other users on here with issues but it doesn't look like there much. A post about an orbi with speed issues or pppoe.
https://community.netgear.com/t5/Orbi/Max-speed-with-gigabit-fiber/td-p/1899642
Not much else.
You might see if giganet has a forum for users you could check on to see if other users are having issues
You might also try downgrading the routers firmware a version or 2. Some users had issues with the version you're on with ipv4. Maybe its authentication is having issues because of that.
ionhirsch
Sep 19, 2022Guide
Tried IPV6 as well
No mater what I do, just doesn't want to connect on PPPoE
Other routers are working fine
I liked Netgear routers very much, but now I'm very disapointed........
- plemansSep 19, 2022Guru - Experienced User
did you try downgrading the firmware? the IPv6 issue might be causing the authentication issue which is why I was suggesting downgrading (factor reset) and then retrying.