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JimC57's avatar
JimC57
Aspirant
Mar 30, 2021

R8000p Constantly needs to be rebooted, and password resets are the only way to get into the router

This router is turning out to be the worst purchase I ever made, the router regularly needs to be reset, the Android app is useless. I have had the incoming signal checked thinking that maybe the issue, but it has not dropped. When I try to log into the router I have to reset the password before I can log I I have a password keeper that remembers the password but for some reason the router will not let me log in and I have to reset the password. I am totally frustrated with this problem and it started after the 90 day support window. So there is nothing Ki can do, Updated the firmware and still the same problems. I will NEVER purchase another netgear product. I used nothing but netgear in the past.  

9 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you tried a full factory reset and then set the router up again?

     

    DarrenM

    • JimC57's avatar
      JimC57
      Aspirant

      Yes, did not fix this issue, it is now presenting this issue multiple times aday, ISP has installed monitoring on my connection, but does not show drops in service, nor is my phone service dropping. I had to stop recommendating this product to my familt and customers as every installation has experienced this issue.

      • JimC57's avatar
        JimC57
        Aspirant

        I shouldhave mentioned, it drops all connections wired or wifi, will not let me log in after this happens to check the log files and need to reboot router to get it to work properly. Factory reset weekly and have latest FW. Manually reconfigure settings each factory reset