NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mchensky's avatar
mchensky
Aspirant
Oct 31, 2017
Solved

R8000P dropping wifi connection

Hello, I own a Nighthawk X6S (R8000P) and I've been having an ongoing issue where after I've been surfing via wifi for some time the wifi connection will remain active however there is no data up/dow...
Apps
Dropping Connection
Hardware
Troubleshooting
X6S
  • DjRiDe's avatar
    DjRiDe
    Jun 11, 2018

    So I updated to Firmware V1.4.0.10 5 days ago.  So far no internet drops :smileyhappy:

    Haven't tried installing my USB hardrive to see if network storage works again.  Just updating everyone.

WheelsUp's avatar
WheelsUp
Aspirant
Nov 26, 2017

I am also having the same issue with my router. It is very frustrating to say the least since I rely on WiFi calling in my home due to a poor cellular connection. I have to powercycle the router by upluging/pluging in order to fix the issue. My ISP is AT&T Uverse. All available firmware updates have been insttalled. Any help will be aprreciated.

 

Thanks,

Rob

asc317's avatar
asc317
Tutor
Dec 01, 2017

I'm having the same issues.  On my second one, same issue.  Any Netgear reps with advice before I scrap this and switch brands?

  • rayny2e's avatar
    rayny2e
    Star
    Dec 04, 2017

    I have the exact same product with the exact same issue. I have posted and asked for any help on this but got no reply at all,not even from netgear. I’ve only had this pos for 60 days and have yet to be able to have it work properly. It locks up every 24 hours,even though it thinks it’s connected! The only way to get it going again is reboot. I’ve put my old R6300v2 back online and I have no issues! I wasted $320.00 on this piece of junk!!

    • Volstate's avatar
      Volstate
      Apprentice
      Dec 05, 2017

      Folks I suggest trying to disable the 5 GHZ band and only use 2.4 GHZ.  This issue is on the 7000 model as well and when I made this change I haven't had any resets since.  Netgear needs to figure out the issue and get this fixed ASAP!

      • asc317's avatar
        asc317
        Tutor
        Dec 05, 2017
        You're kidding right? This is an ac4000 triband router. We spent what we spent on it for a reason. If I just want single 2.4 I can dig out my old wireless g dlink...

        I mean I appreciate the suggestion and all, but if this expensive brick doesn't work unless you disable some of the main advertised features, that's not actually a solution, is it?