NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mchensky
Oct 31, 2017Aspirant
R8000P dropping wifi connection
Hello, I own a Nighthawk X6S (R8000P) and I've been having an ongoing issue where after I've been surfing via wifi for some time the wifi connection will remain active however there is no data up/dow...
- Jun 11, 2018
So I updated to Firmware V1.4.0.10 5 days ago. So far no internet drops :smileyhappy:
Haven't tried installing my USB hardrive to see if network storage works again. Just updating everyone.
Volstate
Dec 04, 2017Apprentice
Folks I suggest trying to disable the 5 GHZ band and only use 2.4 GHZ. This issue is on the 7000 model as well and when I made this change I haven't had any resets since. Netgear needs to figure out the issue and get this fixed ASAP!
asc317
Dec 04, 2017Tutor
You're kidding right? This is an ac4000 triband router. We spent what we spent on it for a reason. If I just want single 2.4 I can dig out my old wireless g dlink...
I mean I appreciate the suggestion and all, but if this expensive brick doesn't work unless you disable some of the main advertised features, that's not actually a solution, is it?
I mean I appreciate the suggestion and all, but if this expensive brick doesn't work unless you disable some of the main advertised features, that's not actually a solution, is it?
- rayny2eDec 04, 2017Star
With all due respect,I appreciate your reply,but... I doubt anyone would even consider giving up the 5 ghz band after spending over $300.00 on his junk! My OLD R6300v2 works just fine,all day,everyday. I’m just glad I held on to it now. This nighthawk was supposed to be so great,but it can’t even stay connected for 24 hours! What’s worse is Netgear doesn’t even care to reply or address this situation. Maybe a class action law suit would get their attention?
- VolstateDec 04, 2017Apprentice
No, it's absolutely not a solution...that's up to netgear. This is a workaround until THEY fix it. I'd rather have some wireless than none because of the constant resetting issue. This is the only way I've been able to keep it running...
- shadowdrspDec 04, 2017Initiate
I’ve been having the same issue and have reverted to an older version of firmware. The one I’m finding the most stable is V1.0.3.32_1.1.21.
Longest uptime and both bands working fairly stable on 2.4ghz and 5ghz over the last 24 hours.
Ive tested download speeds as well and they are really good as well. Let me know if it helps.
- rayny2eDec 05, 2017Star
The Firmware you listed here doesn't show up at all in the Firmware History list for the R8000P model (AC4000) ? It appears for the R8000..? Also I wouldn't know which older firmwares had a Security threat? Can you please verify you used the version you posted on the R8000P and how long it stays working before a reboot is needed? I'll wait for your reply and further input, Thank you..