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R8000P dropping wifi connection
Hello, I own a Nighthawk X6S (R8000P) and I've been having an ongoing issue where after I've been surfing via wifi for some time the wifi connection will remain active however there is no data up/dow...
So I updated to Firmware V1.4.0.10 5 days ago. So far no internet drops :smileyhappy:
Haven't tried installing my USB hardrive to see if network storage works again. Just updating everyone.
I have the same issue. Just bought the router 2 weeks ago and used the latest firmware. I’ve had router freezes at least daily. I had USB3 connected and noticed the lockups when using the drive so i disabled usb function and was ok for 2 days but now the lockups reappered. Tonight i had 2 freezes in the spn of 20 min. This time it was the wifi only. My PC which is hardwired was fine, which is different fom before. When the USB was connected the whole internet would freeze and i couldn’t even access the router page at 192.168.1.1. A hard reset didn’t help. Netgear tech support suggested exchanging for another router but looking at all comments i think this is definitely a firmware issue and not a unit specific defect.
The drops are too frequent, i feel this will have to go back to the store for a different model or brand.
Hi Stan21,
My issue seemed to involve a USB connected device, too. That point was really driven home when the router locked up 'while' I was conducting an operation involving the USB connected device (backing up to a 6TB HD). I replaced the larger HD with the previous 1TB HD (which worked fine with my old 4500), and the lockups diminished, although they didn't disappear. Netgear were very helpful, and eventually I RMA'd the unit. I haven't had any issues with my current unit, but I'll admit that I haven't taxed the USB connected device. Also, I have my router on a digital timer (finer resolution to 1 minute intervals) which forces a reboot every day.
I must also thank you for giving details (USB related problem). I can definitely understand the frustration of people experiencing this problem, so I don't deny them their right to vent, but it's your kind of detail that allows trouble-shooting. Is the USB issue a common thread? It'd be nice to know, not only for us, the users, but for Netgear, too.
Hi Anongw65,
If I were you I would not set the reboot daily so this way you know whether you have a problem or not and I would max out the USB use. It's better to know now than when you need it and it's out of warranty. Just my 2 cents. I also had an issue with the USB3 after the hardwire reset. The router reassigned the drive letters. Initially the drive was set to U: drive and it was called USB_Storage and there was a system files drive named T:\\T_Drive. After the hard reset it flipped the drive letters so the U became T but it was still calle USB_Storage and the T drive becaue U but was still called T_Drive. When that happened. I could no longer do the Map Network Drive as it didn't appear as a valid drive. I aslo had issues with the drive mapping after reboot before that while it worked. As soon as Windows rebooted i got a message saying that Windows can't recognize some of the drives and the drive would be shown with a red X mark. I would have to manually disconnect and then remap. Selecting the SMB1 server option allowed me to just click on the drive link and reactivate it as opposed to disconnecting and reconnecting but from what i've read it makes PCs vulenerable as it's very old technology from the early 90's. I read on another forum that R8500 and R9000 got firmware updates to SMB3 and no longer have the drive mapping issues. Is anyone else experiencing the same issue? To me the USB was definitely a part of the problem as the router would have a total meltdown and nothing would work and sometimes several times a day. I have a ton of music on the drive but i hadn't even mapped it yet to any client software, so the drive was not even in real use. After disabling all USB functions on Saturday night it lasted unitil last night so that's actually 3 days and before the last Wi-Fi only freeze i thought I had isolated the issue. But there is apparently something else causing the Wi-Fi to freeze while ethernet connected devices still worked. I am getting guidence from Netgear tech so I'll update you if this gets resolved.
I hve the same problem for my new R8000P. Is there any way to set the router reboot it self by daily or weekly? I have tryed everything I can but still have to unplug the power cable to let router reconnect to the internet. This is my second router brout from Staples, I don't thing return and exchange will help. Any other solutions?
muh wrote:
I hve the same problem for my new R8000P. Is there any way to set the router reboot it self by daily or weekly? I have tryed everything I can but still have to unplug the power cable to let router reconnect to the internet. This is my second router brout from Staples, I don't thing return and exchange will help. Any other solutions?
Fortunately, since I replaced my original R8000P with another R8000P, I haven't had any issues, but I still reboot the router daily. As I consider it a computer, which, in reality, it is, rebooting isn't necessarily a bad thing. That being said, I don't think there's a way for the router to reboot itself. I use a digital timer, much like this, and set it to shut off for one minute every night.
Hi Muh,
May I know your ISP and Internet setting ? (PPPoE ? DHCP?) and Modem model name ?
Did you attached USB device to router which contains media file ?
- How about trying to disable Circle parental control (if you have newer firmware) AND disable DLNA under USB Functions Tab-media Server? Whether you have USB storage attached devices or not..
Best,
I have not reboot the router for three days.
