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Forum Discussion
mchensky
Oct 31, 2017Aspirant
R8000P dropping wifi connection
Hello, I own a Nighthawk X6S (R8000P) and I've been having an ongoing issue where after I've been surfing via wifi for some time the wifi connection will remain active however there is no data up/dow...
- Jun 11, 2018
So I updated to Firmware V1.4.0.10 5 days ago. So far no internet drops :smileyhappy:
Haven't tried installing my USB hardrive to see if network storage works again. Just updating everyone.
Anongw65
Jan 10, 2018Aspirant
Hi Stan21,
My issue seemed to involve a USB connected device, too. That point was really driven home when the router locked up 'while' I was conducting an operation involving the USB connected device (backing up to a 6TB HD). I replaced the larger HD with the previous 1TB HD (which worked fine with my old 4500), and the lockups diminished, although they didn't disappear. Netgear were very helpful, and eventually I RMA'd the unit. I haven't had any issues with my current unit, but I'll admit that I haven't taxed the USB connected device. Also, I have my router on a digital timer (finer resolution to 1 minute intervals) which forces a reboot every day.
I must also thank you for giving details (USB related problem). I can definitely understand the frustration of people experiencing this problem, so I don't deny them their right to vent, but it's your kind of detail that allows trouble-shooting. Is the USB issue a common thread? It'd be nice to know, not only for us, the users, but for Netgear, too.
muh
Jan 25, 2018Guide
I hve the same problem for my new R8000P. Is there any way to set the router reboot it self by daily or weekly? I have tryed everything I can but still have to unplug the power cable to let router reconnect to the internet. This is my second router brout from Staples, I don't thing return and exchange will help. Any other solutions?
- Anongw65Jan 25, 2018Aspirant
muh wrote:
I hve the same problem for my new R8000P. Is there any way to set the router reboot it self by daily or weekly? I have tryed everything I can but still have to unplug the power cable to let router reconnect to the internet. This is my second router brout from Staples, I don't thing return and exchange will help. Any other solutions?
Fortunately, since I replaced my original R8000P with another R8000P, I haven't had any issues, but I still reboot the router daily. As I consider it a computer, which, in reality, it is, rebooting isn't necessarily a bad thing. That being said, I don't think there's a way for the router to reboot itself. I use a digital timer, much like this, and set it to shut off for one minute every night.
- windsagaJan 26, 2018NETGEAR Expert
Hi Muh,
May I know your ISP and Internet setting ? (PPPoE ? DHCP?) and Modem model name ?
Did you attached USB device to router which contains media file ?
- TerryPhJan 26, 2018VirtuosoHow about trying to disable Circle parental control (if you have newer firmware) AND disable DLNA under USB Functions Tab-media Server? Whether you have USB storage attached devices or not..
Best,- muhJan 26, 2018Guide
TerryPh:
I will try it and let you know. Thanks.
- muhJan 26, 2018Guide
Windsaga:
The ISP is Mediacom the router has been configured as DHCP. The Ping test result for the largest non-fragmented packge size is 1472 so I am using the default MTU 1500.
The modem model name is R8000P Nighthawk X6S-AC4000 Tri-Band WiFi Router.
I do have an Seagate external hard drive connect to the Router through USB3 port. which contains media files
The router has the newerst Firmware 1.3.0.8
- TerryPhJan 29, 2018Virtuoso
Jus wonder how is the router functions now, after you tried to disable DLNA?