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Forum Discussion

mchensky's avatar
mchensky
Aspirant
Oct 31, 2017
Solved

R8000P dropping wifi connection

Hello, I own a Nighthawk X6S (R8000P) and I've been having an ongoing issue where after I've been surfing via wifi for some time the wifi connection will remain active however there is no data up/dow...
Apps
Dropping Connection
Hardware
Troubleshooting
X6S
  • DjRiDe's avatar
    DjRiDe
    Jun 11, 2018

    So I updated to Firmware V1.4.0.10 5 days ago.  So far no internet drops :smileyhappy:

    Haven't tried installing my USB hardrive to see if network storage works again.  Just updating everyone.

Tren's avatar
Tren
Aspirant
Feb 13, 2018
I have been having the same issue with the R8000P dropping every 24 hours with tech support no help. They actually act as if they have no knowledge of this issue. Is there a fix yet?
windsaga's avatar
windsaga
NETGEAR Expert
Feb 13, 2018
Did you use Comcast ISP ? Maybe ISP's problem.
  • Tren's avatar
    Tren
    Aspirant
    Feb 13, 2018
    No I do not use comcast.
    • MrJace's avatar
      MrJace
      Tutor
      Feb 22, 2018

      I'm assuming there are no new updates on the progress of the actual fix.

       

      I'm on the latest firmeware version.  I had disabled QoS at one point, but after seeing no improvement, I turned it back on.  And oddly enough - it went from an every day reset to an every 4 or 5 days reset.  Not quite sure why there's a difference, but I'll take it until we get a resolution.

      • JamesGL's avatar
        JamesGL
        Master
        Feb 23, 2018

        Hi MrJace,

         

        You have done factory reset on the device after the update?