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Mister62's avatar
Mister62
Aspirant
Jun 15, 2021
Solved

R8000P My router won’t e-mail the logs to my gmail account

My router won't email the logs to my gmail account. Message: email failed 5.7.8 Username and Password are not accepted. I have triple checked the username and password.


  • Mister62 wrote:
    I am using:

    smtp.gmail.com


    If it doesn't send a test message, then maybe gmail won't work.

     

    I couldn't tell from your first message meant by "Username and Password are not accepted". You didn't say which username and password. If it was the email ones, that would explain it.

     

    I vaguely recall that gmail doesn't work with logs.

     

    Outlook.com works for me, and you can get a free account.

     

     

     

3 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Mister62 wrote:

    My router won't email the logs to my gmail account. Message: email failed 5.7.8 Username and Password are not accepted. I have triple checked the username and password.


    Which mail server are you using for the SMTP settings on your Your Outgoing Mail Server?

     

    Not all servers work with the log settings.

     

    I use outlook.com.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Mister62 wrote:
        I am using:

        smtp.gmail.com


        If it doesn't send a test message, then maybe gmail won't work.

         

        I couldn't tell from your first message meant by "Username and Password are not accepted". You didn't say which username and password. If it was the email ones, that would explain it.

         

        I vaguely recall that gmail doesn't work with logs.

         

        Outlook.com works for me, and you can get a free account.