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Forum Discussion
chascent
Feb 11, 2016Luminary
R8500 Constant WAN Internet disconnects/connects!
My wireless is rock solid, never disconnects. The WAN is another problem, see below from log: [Internet disconnected] Thursday, Feb 11,2016 02:35:35 [Internet connected] IP address: 192.168....
- Mar 24, 2016
Same problem here (I started the thread) WAN disconnects.
Cable company came out and tested and replaced the Modem.
2 Hours later I had a WAN disconnect. RMA # 2 will be here today.
I never had this problem with the R7000!
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ElaineM
Feb 11, 2016NETGEAR Employee Retired
Can you guys try to lower down your MTUs?
See this link.
chascent
Feb 12, 2016Luminary
OK just set mine from 1500 to 1472. Will report back.
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- chascentFeb 12, 2016Luminary
correction
OK just set mine from 1500 to 1492. Will report back.
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- z06galFeb 12, 2016Aspirant
I am experiencing the same problem. The first time it happened, a reboot did nothing. I had to reset it and it worked flawlessly on the beta firmware for a few weeks. This past weekend, out of the blue, it occurred again. I rebooted 3 times and that did nothing. I then reset it but I couldn't get my computers to see it. I finally totally disconnected it and left it for about 30 minutes. I then plugged it back in and connected it as though it were new and it worked. My MTU has always been set to 1492. I do not have QOS enabled but do use UPNP. The only thing that has not worked since is my Readyshare external hard drives. It no longer sees them. Changing cables doesn't work and neither USB port works.
- chascentFeb 12, 2016Luminary
Changing MTU was not good, right off the bat I could not connect to
certain secured sites. Set back to 1500 and all was OK again. Thats
NOT an answer.
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