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Forum Discussion
chascent
Feb 11, 2016Luminary
R8500 Constant WAN Internet disconnects/connects!
My wireless is rock solid, never disconnects. The WAN is another problem, see below from log: [Internet disconnected] Thursday, Feb 11,2016 02:35:35 [Internet connected] IP address: 192.168....
- Mar 24, 2016
Same problem here (I started the thread) WAN disconnects.
Cable company came out and tested and replaced the Modem.
2 Hours later I had a WAN disconnect. RMA # 2 will be here today.
I never had this problem with the R7000!
CC
ElaineM
Mar 11, 2016NETGEAR Employee Retired
Glad to hear that it's now corrected by the ISP.
chascent
Mar 24, 2016Luminary
Same problem here (I started the thread) WAN disconnects.
Cable company came out and tested and replaced the Modem.
2 Hours later I had a WAN disconnect. RMA # 2 will be here today.
I never had this problem with the R7000!
CC
- chascentMar 26, 2016Luminary
So far the new Unit is good. I really now believe it was a hardware defect.
Thank you Netgear for the replacement unit.
CC