NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RealDogfart
Nov 23, 2016Guide
R8500 Log Files Not Clearing
I've setup daily log file emails. After receiving the message I usually check the log and then clear it. The next day I get the same log file. I've tried clearing, refresshing and applying but I s...
- Jan 23, 2017See what happens when you wait long enough? Firmware V1.0.2.86_1.0.75 was issued. The release notes are not specific: "Bug Fixes: Improved security protection on device web server." So whether the update actually fixed the problem or the firmware being flushed and refreshed the issue appears to have been resolved. After the update a cleared the log and viola, the log file actually cleared. If I notice any more issues I'll come back and make comments but I consider this issue resolved. Thanks.
ElaineM
Dec 14, 2016NETGEAR Employee Retired
No problem. Feel free to provide us your feedback once you have tried it.
RealDogfart
Jan 23, 2017Guide
See what happens when you wait long enough? Firmware V1.0.2.86_1.0.75 was issued. The release notes are not specific: "Bug Fixes: Improved security protection on device web server." So whether the update actually fixed the problem or the firmware being flushed and refreshed the issue appears to have been resolved. After the update a cleared the log and viola, the log file actually cleared. If I notice any more issues I'll come back and make comments but I consider this issue resolved. Thanks.
- ElaineMJan 25, 2017NETGEAR Employee Retired
Glad to hear that it's resolved!
Thank you for the update too.