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RAKRA's avatar
RAKRA
Follower
Jun 22, 2016
Solved

R8500 security alert email.

Is the recent email I received legit?  Subject line "Web GUI Password Recovery and Exposure Security Vulnerability"

  • Hi RAKRA

     

    Welcome to the community!

     

    Yes, it is legit.

    Here's the link in the community regarding the announcement.

10 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Hi RAKRA

     

    Welcome to the community!

     

    Yes, it is legit.

    Here's the link in the community regarding the announcement.

    • VirginiaUser's avatar
      VirginiaUser
      Tutor

      The announcement is NOT user friendly for people who are not tech experts. 

      It makes NO sense to us.   Thus, it raises questions about whether it is a scam.

       

      What the heck is a web GUI password?

       

      Netgear should NOT use techy terms and abbreviations when informing customers about problems.

       

      I have no idea what this is.  I don't understand the announcement.   I have no idea about the consequences.   That's how bad the message sent to customers is.  Thus, most people like me will likely ignore it.

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired

        VirginiaUser Thank you for your valuable feedback. Let me forward this to our management team.