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Forum Discussion

travelton's avatar
travelton
Aspirant
Nov 19, 2015
Solved

R8500 Slow Wifi v1.0.0.56_1.0.28

Trying to troubleshoot slow wifi speeds. Anyone experience trouble with the latest firmware update?    Speedtest hardwired:   Speedtest wireless [2.4Ghz & 5Ghz show about the same speed] (fro...
R8500
Troubleshooting
  • travelton's avatar
    travelton
    Jan 04, 2016

    Indeed my router was replaced, however, this didn't solve the problem. A beta firmware ultimately resolved the problem. 

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Dec 07, 2015

agoetz5201 Do you have the latest firmware installed on the router?

If you do, I suggest that you contact support for further troubleshooting on the speed issue.

ChrisRogers91's avatar
ChrisRogers91
Tutor
Dec 08, 2015

My speeds were pretty abismal when I was trying to use one ssid. I split everything out (one for 2.4G, two for 5G) and the speeds have been much better.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Dec 08, 2015

    Thank you for that input ChrisRogers91


    Are you saying that SmartConnect is not working properly?

    If that's the case, I recommend that you contact our support team.