R9000 — Nighthawk X10 AD7200 transmitting 5ghz but not accepting connections

Question

Hello,&nbsp;I have a&nbsp;R9000 — Nighthawk X10 AD7200 Smart WiFi Router. The router is transmitting a 5GHz signal but not accepting any connections to it.&nbsp;So far I have tried:Installed dd-wrtIssue persistsflashed back to newest NETGEAR firmware via tftp&nbsp;Factory resetIssues persistsTried various older versions of firmwareIssue persistsDisabling securityIssue persistsChanging channelsIssue persists&nbsp;As of 20220605 the router is on the newest version of NETGEAR firmware&nbsp;V1.0.5.40. 2.4Ghz is working and hardwired connections are working as expected.&nbsp;Are there any other options I can try? I am at a loss as to why it started happening...&nbsp;Thanks.

FURRYe38 · Answer

I'd give Voxel's 3rd party FW a try and see if this changes anything. If it doesn't then I would presume there is a HW failure.&nbsp;

FURRYe38 · Answer

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What happens if you disable WPA security on the 5Ghz radio, then does anything get connected? Set WPA2 and AES after testing this.

applefanboy · Answer

FURRYe38&nbsp;The modem is a Netgear C7000. I attempted to disable security and connect; I am still unable to do so. I also changed the security option and changed the password, same result. I presume it must be a hardware issue at this point.

FURRYe38 · Answer

What mode is the C series modem in? Bridge?&nbsp;
&nbsp;
What browser are you using? Try MS Edge or Firefox. Factory reset the router and setup from scratch. Use the configure router yourself option.&nbsp;
Disable Smart Connect.
Disable WPA security...can you set this here?&nbsp;

applefanboy · Answer

FURRYe38,&nbsp;Since the C7000 is a modem/router combo, I have the router mode disabled on it. It is functioning solely as a modem at this point.&nbsp;To answer your browser question, I typically use Google Chrome to manage and maintain any router settings and configuration. Does Edge or Firefox offer me something Chrome does not?&nbsp;Smart connect has always been disabled as it is a feature I do not like. I have done what you have suggested to no avail. After setting up from scratch, I can see the 5ghz channel in my available networks but am unable to connect.&nbsp;

Forum Discussion

R9000 — Nighthawk X10 AD7200 transmitting 5ghz but not accepting connections

7 Replies