NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R9000 dropping connections
R9000 is dropping connections every few min. I replaced the modem because the cable company said it was to slow. Replaced with net gear so I thought it would be compatible to r9000. Other than rebooting I am not sure what else to try. Any suggestions are appreciated.
2 Replies
R9000 is dropping connections every few min. I replaced the modem because the cable company said it was to slow. Replaced with net gear so I thought it would be compatible to r9000. Other than rebooting I am not sure what else to try. Any suggestions are appreciated.
As a general rule, when you replace a major LAN component like a modem, you should do a firmware default (factory) reset on the router and reconfigure from scratch. Do not import a previous configuration file. It is alright to use the same Wi-Fi SSID's and passwords as previously configured.
What is dropping connections mean? What is dropping, wireless or wired?
Any top LED colors being seen?
What is the brand and model# of the ISP Modem the router is connected too?
