Random Disconnects

Question

Hello there,&nbsp;&nbsp;First off, thanks for taking the time to read through this.&nbsp; Any information any of you have will be greatly appreciated.&nbsp;So... for quite awhile now, maybe 2 years?&nbsp; I've had random disconnects from my internet.&nbsp; Each time, it's only for a split second, it's never for more than that.&nbsp; I've gone through a few different steps to attempt to solve the problem.&nbsp; Initially it was thought that I was disconnecting from a games server, so I port forwarded.&nbsp; No luck.&nbsp; Then after chatting with my ISP, they had me lower my MTU Byte size.&nbsp; That seemed to work, as of lately, that seems to have gone back to not working.&nbsp; Any suggestions would be amazing as I'm at a complete loss now.

plemans · Answer

1. what modem do you have?2. Does the issue happen if directly wired to the modem?3. you have the R7000P?4. What firmware is on the router?

ABrewer91 · Answer

- My modem is the Netgear CM1000- I've never tried directly to the modem- Yes, the Nighthawk R7000P- It's the most recent firmware as I made sure to do an update check as a troubleshooting means.

plemans · Answer

An actual firmware number helps. Since that router has had a couple firmware issues.&nbsp;Try it with wired devices as well to see if its just a wireless vs wired issue

ABrewer91 · Answer

I won't be able to get you an actual firmware # until later when I get home. As far as the wired vs wireless, I'm always hard wired, my PC is never on wifi.

ABrewer91 · Answer

Sorry for the long interval between responses. I THOUGHT the problem had been fixed after a factory reset but it came back tonight. Here's the firmware version that the router is running;V1.3.1.64_10.1.36

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Random Disconnects

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