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nighthawk R7000 firmware V1.0.9.12_1.2.23 update wifi problems
i have a problem with my wifi after updating firmware to V1.0.9.12_1.2.23. after i updated i got less then half the download speed on my wifi now. anyone got the same problem, and how do i fix it ?...
- This is the reply from the helpdesk from yesterday : Hello,
Thank you for contacting Netgear Support.
Unfortunately our developers do not announce the release dates of upcoming firmware, so I am unable to supply you with that information.
You have indicated that there are problems with the router performance since you updated the firmware. In such a case, it is possible to downgrade the firmware, until a new version of the firmware is released that addresses the problems of the earlier version.
To downgrade your firmware, please follow these steps :
1) Go to this link to download the firmware version 1.0.9.10. (Current version is 1.0.9.12)
https://kb.netgear.com/000049003/R7000-Firmware-Version-1-0-9-10
->Save this file, and extract the zip into a folder, e.g. on your desktop
2) Connect an Ethernet cable to your router and a laptop / PC
3) Open a browser and go to this address : routerlogin.net
4) Enter the password that you chose during the router setup. If you did not change it, it will be ‘password’
5) When you see the menu, go to Advanced -> Administration -> Router Update
6) Click on Browse and choose the folder where you unpacked the zip file, then choose the .chk file.
7) Click on Upload and wait for the installation to complete.
I hope this will help you with the performance problem of your router.
I look forward to hearing from you.
Please note that if you prefer to communicate in Dutch just reply to this case in Dutch.
Have a great day,
Kind regards
Joeri
Netgear Level 1 Technical Support
http://support.netgear.com
shamarin wrote:
It make a sense. With 20 MHz channel width you will get only 70 Mbit/s speed maximum. With 40 MHz per channel width you will get full speed.
I get about 240 Mbps via 5 GHz and 110-120 via 2.4 GHz or 45 on any IOS device on either band. Don't think channel width is issue. All same devices with 1.0.9.6 get 240 Mbps on both bands. Only change is firmware. With 1.0.9.12 no devices got full speed. Beta at least got 5 GHz working in some circumstances.
Just in case anyone is wondering I went into Advanced - Administration - Backup Settings - Revert to factory default settings - Erase and did that. After reset I reconfigured LAN IP, DHCP Scope, SSID and WPA2 PSK for both bands. I have very few settings changed from defaults. Same results.
Wired - 240 Mbps
Wireless 5 GHz - Dell Win10 - 240 Mbps
Wireless 2.4 Ghz - Dell Win10 - 110 Mbps
IOS devices on either band - 40 Mbps
For those having issues with 1.0.9.12 go back to 1.0.9.6 whatever fixes are in .12 aren't worth the hassles. I would be except most of my devices are on 5 GHz or wired so not an issue with current beta.