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nighthawk R7000 firmware V1.0.9.12_1.2.23 update wifi problems
i have a problem with my wifi after updating firmware to V1.0.9.12_1.2.23. after i updated i got less then half the download speed on my wifi now. anyone got the same problem, and how do i fix it ?...
- This is the reply from the helpdesk from yesterday : Hello,
Thank you for contacting Netgear Support.
Unfortunately our developers do not announce the release dates of upcoming firmware, so I am unable to supply you with that information.
You have indicated that there are problems with the router performance since you updated the firmware. In such a case, it is possible to downgrade the firmware, until a new version of the firmware is released that addresses the problems of the earlier version.
To downgrade your firmware, please follow these steps :
1) Go to this link to download the firmware version 1.0.9.10. (Current version is 1.0.9.12)
https://kb.netgear.com/000049003/R7000-Firmware-Version-1-0-9-10
->Save this file, and extract the zip into a folder, e.g. on your desktop
2) Connect an Ethernet cable to your router and a laptop / PC
3) Open a browser and go to this address : routerlogin.net
4) Enter the password that you chose during the router setup. If you did not change it, it will be ‘password’
5) When you see the menu, go to Advanced -> Administration -> Router Update
6) Click on Browse and choose the folder where you unpacked the zip file, then choose the .chk file.
7) Click on Upload and wait for the installation to complete.
I hope this will help you with the performance problem of your router.
I look forward to hearing from you.
Please note that if you prefer to communicate in Dutch just reply to this case in Dutch.
Have a great day,
Kind regards
Joeri
Netgear Level 1 Technical Support
http://support.netgear.com
Here is what I did:
1. Backed up my current config
2. Reset the router to manufacturer
3. Upgrade the firmware to version 1.0.9.14
4. Rebooted the router
5. Restored the config from backup
Here is the result:
1. The range has improved dramatically. Haven't experienced any drop yet
2. The speed is back to normal on Android, Windows and IOS devices (my iPhone and Ipads). This is the first time I get my upload/download full speed back
I'll keep monitoring to see if it's staying that way or not. So far, I'm very pleased with the new firmware release.
1. Backed up my current config
2. Reset the router to manufacturer
3. Upgrade the firmware to version 1.0.9.14
4. Rebooted the router
5. Restored the config from backup
Here is the result:
1. The range has improved dramatically. Haven't experienced any drop yet
2. The speed is back to normal on Android, Windows and IOS devices (my iPhone and Ipads). This is the first time I get my upload/download full speed back
I'll keep monitoring to see if it's staying that way or not. So far, I'm very pleased with the new firmware release.
tulong wrote:
Here is the result:
1. The range has improved dramatically. Haven't experienced any drop yet
2. The speed is back to normal on Android, Windows and IOS devices (my iPhone and Ipads). This is the first time I get my upload/download full speed back
I'll keep monitoring to see if it's staying that way or not. So far, I'm very pleased with the new firmware release.
What speed are you getting on IOS? I can't get anything over 40-45 Mbps on any IOS device. My other Wireless can get 110 on 2.4 Ghz and 240 on 5 Ghz.
- To be clear, I was talking about my speed test. About the wireless speed on IOS, I get about 270 on 2.4Ghz and 910 in 5Ghz and it's pretty same across the board with other devices
I downloaded and upgraded the router to version V1.0.9.14_1.2.25 and these are my observations:
- for the first time i get 87.30 Mbps (speedtest.net app) on my iphone (previously it would be around 40Mbps max)
- I have 93.7 Mbps on my laptop
- The range seems to be improved as i now have full bars wifi on my laptop (Windows 7 / Dell)
For now it seems that netgear (finally) got it under control. Hopefully the roouter stays stable and performing.
I would recommend upgrading to this firmware version.
Patrickvb wrote:I downloaded and upgraded the router to version V1.0.9.14_1.2.25 and these are my observations:
- for the first time i get 87.30 Mbps (speedtest.net app) on my iphone (previously it would be around 40Mbps max)
- I have 93.7 Mbps on my laptop
- The range seems to be improved as i now have full bars wifi on my laptop (Windows 7 / Dell)
For now it seems that netgear (finally) got it under control. Hopefully the roouter stays stable and performing.
I would recommend upgrading to this firmware version.
Ok, now I am confused. I was and still am getting 40's speed. If I go back to 1.0.9.6 my speed is fine. See pic, slow is before and after 1.0.9.14 and middle is 1.0.9.6. I have a iPhone 6S and iPad (latest model) and both exhibit same issue?