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Forum Discussion
Xino
Oct 21, 2017Tutor
nighthawk R7000 firmware V1.0.9.12_1.2.23 update wifi problems
i have a problem with my wifi after updating firmware to V1.0.9.12_1.2.23. after i updated i got less then half the download speed on my wifi now. anyone got the same problem, and how do i fix it ?...
- Nov 21, 2017This is the reply from the helpdesk from yesterday : Hello,
Thank you for contacting Netgear Support.
Unfortunately our developers do not announce the release dates of upcoming firmware, so I am unable to supply you with that information.
You have indicated that there are problems with the router performance since you updated the firmware. In such a case, it is possible to downgrade the firmware, until a new version of the firmware is released that addresses the problems of the earlier version.
To downgrade your firmware, please follow these steps :
1) Go to this link to download the firmware version 1.0.9.10. (Current version is 1.0.9.12)
https://kb.netgear.com/000049003/R7000-Firmware-Version-1-0-9-10
->Save this file, and extract the zip into a folder, e.g. on your desktop
2) Connect an Ethernet cable to your router and a laptop / PC
3) Open a browser and go to this address : routerlogin.net
4) Enter the password that you chose during the router setup. If you did not change it, it will be ‘password’
5) When you see the menu, go to Advanced -> Administration -> Router Update
6) Click on Browse and choose the folder where you unpacked the zip file, then choose the .chk file.
7) Click on Upload and wait for the installation to complete.
I hope this will help you with the performance problem of your router.
I look forward to hearing from you.
Please note that if you prefer to communicate in Dutch just reply to this case in Dutch.
Have a great day,
Kind regards
Joeri
Netgear Level 1 Technical Support
http://support.netgear.com
Diggie3
Dec 11, 2017Luminary
Have you tried updating the QOS database/engine, even if you don't have the QOS feature enabled? That's been reported to help.
aubylife
Dec 11, 2017Guide
My unit died suddenly.
Firstly, It's usb 2.0 does not work anymore. Now, a few months later, it's Lan ports all gone. Not working even tried the reset, power off/on.
Speechless
- ak988Dec 11, 2017AspirantI retired the R7000. At almost every firmware upgrade the past several years there have been problems. I got a Norton Core. Goodbye Netgear.
- PatrickvbDec 11, 2017TutorA Norton Core with review comments "Average router performance. No venting. Lacks VPN functionality. Best features require monthly subscription fee after the first year."? Well, good choice and good luck with that.