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Forum Discussion
BillClinternet
Apr 03, 2022Apprentice
R7000 and R8000 Drops, Loss, Jitter, and all of the above.
I have been through hell and back with these routers. I started off flashing DD WRT after having issues with dropped packets or slow connection especially after being connected overnight. Everything w...
- Apr 09, 2022New modem and the line was checked and everything was working normally. I’ve figured out what the cause of the issues is. 1. The loss is caused by interference on my 5G Wi-Fi, due to netgear not having automatic channels for 5G I have to constantly switch it myself. 2. The bad speed and loss after being connected overnight is 100 percent a software issue and has been resolved by a hard reset but will come back like it always has. My conclusion is what was said before, avoid netgear equipment unless it’s newer models but after this experience I don’t want to deal with anything netgear ever again. The only thing that’s consistent with netgear is how every support person is persistently blaming the ISP or modem, I suppose the easiest route is to blame the other person.
plemans
Apr 03, 2022Guru - Experienced User
A couple things.
1. modem does matter a little bit. Some devices don't tolerate double nats as well. its why we keep asking.
2. I've seen the r7000/r8000's ctf not get re-enabled when toggling qos back off when its been on. Its why if there's a slow down on those devices, we always recommend a factory reset. That clears out the setting and re-enables ctf.
3. anything doing packet inspection on the r7000/r8000 can introduce issues like dropped packets/jitter because suddenly the routers cpu has to inspect the information. And they're not recommended at speeds over 200mbps for that reason. If you've got 400mbps speeds, its to much on the cpu and its why the speeds slow down. Plus because the cpu is maxed out, you're going to get more errors with a maxed out cpu.
4. yes, routers did/do get advertised with faster speeds and the numbers from wifi/powerline are over rated. Its an industry wide issue. The problem is that the r7000 was so successful and performed so well, that its still sold almost a decade after release. I find it a bit ridiculous. But for many, it works and is fine. For an more advanced or user who has more needs/speeds, its not what I'd recommend.
5. if I was you? I'd probably check into upgrading to either a mesh system (not necessarily netgear) or even check into a router only device like the edgerouterx or even building a cheap pfsense box. Much better performance and then you could use the r7000's/r8000
BillClinternet
Apr 03, 2022Apprentice
Most mesh systems are too expensive for me and some don’t even have 4 lan ports it’s ridiculous. Also my frustration levels rise to a new high when companies remove features and settings and a third party is able to do it no problem.
- BillClinternetApr 03, 2022ApprenticeI’ve double checked and ipv6 is enabled and I have a ipv6 address on a couple devices so it seems to be working. I’ll probably try resetting one more time.
- BillClinternetApr 03, 2022ApprenticeAlso I have any monitoring turned off and in access point mode netgear doesn’t allow many settings to be changed so I can’t do much there. I could maybe try router mode and set it up like an access point and make sure all the other settings are off.
- plemansApr 04, 2022Guru - Experienced User
3rd party is doing it without loss because they can restrict speeds so its not stressing the cpu and in some cases even overclock the cpu. Stock firmware doesn't allow that.
Got an old computer sitting around you could try pfsense on?
- BillClinternetApr 04, 2022ApprenticePfsense sounds like a good option in the future. If third party firmware had some kind of driver to use hardware acceleration it would easily beat netgears firmware.
- BillClinternetApr 04, 2022ApprenticeWell I have good news. I tried flashing my r7000 with dd wrt instead of advanced tomato because I’m not broadcasting on the router anyways. I’ve ran a ton of tests and only one had .36 percent loss. Also I’m get 450 down regularly which is 50 more than my plan. Very strange, I never even reset the other 2 access points.
- plemansApr 04, 2022Guru - Experienced User
the devices in access point mode shouldn't need a reset as access point mode disables any packet/traffic management/inspection.
so if the ddwrt router performs at full speed, everything else should work fine. Its why a pfsense box or edge routerx would be a decent bet for you as then all the routers could be in access point mode