Forum Discussion

Aspirant

Jul 07, 2016

Solved

ReadyCLOUD icon invisible on Mac OS X menu bar

The menu bar icon for ReadyCLOUD is invisible when running El Capitan, it makes no difference whether dark mode is on or off. When will Netgear fix this? Or is there a workaround? I am running v1.3 o...

Apps

Troubleshooting

ElaineM
Jul 19, 2016
sclubone This has been replicated by our engineers. At this time, we do not have any ETA as to when it will be fixed but rest assured that they have taken note of this.

Thank you very much for your feedback.

ElaineM

NETGEAR Employee Retired

Jul 11, 2016

Hello sclubone

Welcome to the community!

We cannot replicate the problem you're having. We are using OS 10.11.5.

What's the OS version your running?

sclubone

Aspirant

Jul 15, 2016

Hi, I am also running Mac OS X 10.11.15. You will be able to replicate this problem by turning on the 'automatically hide menu bar' mode under General in System Preferences, leading to the problem as shown:

Screen Shot 2016-07-15 at 09.14.27.jpg

ElaineM
NETGEAR Employee Retired
Jul 19, 2016
sclubone This has been replicated by our engineers. At this time, we do not have any ETA as to when it will be fixed but rest assured that they have taken note of this.

Thank you very much for your feedback.
- sclubone
  Aspirant
  Jul 19, 2016
  ElaineM wrote:
  sclubone This has been replicated by our engineers. At this time, we do not have any ETA as to when it will be fixed but rest assured that they have taken note of this.
  
  Thank you very much for your feedback.
  
  Hi, and thanks.