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VI86's avatar
VI86
Aspirant
May 08, 2017
Solved

readycloud sign in error

Hi, I previously wrote about my ready cloud sign in problem, but I solved it updating the firmware.   Now after 4 months I have the same problem again. I cannot sign in (user id and password do no...
Firmware
Installation
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  • JamesGL's avatar
    JamesGL
    May 19, 2017

    Hi VI86,


    Change the password to a simple one like Password123 or other password with the same format.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
May 19, 2017

Hi VI86,


Change the password to a simple one like Password123 or other password with the same format.

VI86's avatar
VI86
Aspirant
Jul 20, 2017

Hi,

I tried to chenge password and at the beginning router worked.

 

I did not use ready cloud for 1 month and at the moment I see router "online" just from the Iphone App. I trieb by web site, pc app, but nothing, my router is "offline".

 

Can you give me additional help?

 

Thanks

Vincenzo

  • storm1985's avatar
    storm1985
    Prodigy
    Jul 20, 2017
    On the router UI unregister then register again. Once done try to access readycloud not just on the browser but also on the desktop/phone ReadyCloud apps for isolation.